Hours of Operation
By Appointment Only 

Extended Hours
An additional fee of $25.00 will apply towards Friday night (after 3:00 pm.) and Saturday appointments only.
This fee is in addition to a 20% service charge for 2 or more persons in a spa party.

Scheduling
Please arrive no more than 5 minutes prior to your scheduled appointment to check-in.  You will need to fill out necessary forms prior to all spa services. To make your visit more relaxing, please print the appropriate form(s), provided online for your convenience. Complete it, and bring it with you to your appointment.  Punctuality ensures that your services start on time and that you have the best experience possible.

Please schedule appointments for special days and occasions well in advance to accommodate requests for specific times and dates.
An additional fee may apply for special requests.

Every appointment is confirmed by email 48 hours in advance.  Please call to confirm your appointment if you do not receive a confirmation.

Cancellation Policy
An individual appointment requires a 24 hour notice.  All services cancelled with less than 24 hour notice will be charged a 25% cancellation fee.  
Two or more appointments require a 48 hour notice.  All services cancelled with less than 48 hour notice will be charged a 50% cancellation fee. 
All services cancelled on the same day as the scheduled appointment will be charged a 75% cancellation fee. 
All no-show appointments will be charged at full value.
The above fees will be due at the time of your next appointment.

Payment Options
Cash, Personal Checks, Visa, Discover and MasterCard are acceptable forms of payment.

There is a 25% service charge on all returned checks.

Tipping is not required, but is greatly appreciated for individual services!
There is a 20% service charge for 2 or more persons in a spa party.

Returns
No refunds on all products or services provided.  Unopened products may be exchanged or returned within 15 days for merchandise or credit only.  Opened or used products may be returned within 5 days from the date of purchase for merchandise or credit only.  A receipt must be presented with each return/exchange. 

Cell Phones
Please turn off cell phones and pagers prior to each service.

Special Considerations
Please be forthcoming with your personal health.  If you have high blood pressure or a heart condition, it may be best to avoid body wraps or treatments that involve heat or detoxification.  If you are allergic to iodine, avoid marine products such as seaweed.  If you have varicose veins, avoid body scrubs to those areas.  If you are pregnant, avoid essential oils, detoxification and anything that can raise your body temperature.